The DCOM – Data Centre Operations Management course equips you with the essential skills, knowledge, and tools to ensure your data centre runs smoothly, securely, and efficiently. You will gain a comprehensive understanding of the documentation, policies, and procedures critical to successful operations.

This course features a detailed exploration of EN 50600-3-1—the only standard that thoroughly addresses data centre operations and management—alongside other vital operational practices.

Course Overview

The DCOM course focuses on industry best practices for operating and managing data centres. You will learn how to document and implement processes that support continuous improvement, optimize performance, and mitigate risks across facility operations.

Why This Course Stands Out

Backed by years of global consulting experience, this course is developed by experts who have audited hundreds of data centres worldwide. Unlike other programs, DCOM provides deep, practical insights drawn from real-world scenarios—empowering you to improve uptime, efficiency, and cost-effectiveness in your own facility.

What You Will Learn

You’ll explore how to:

  • Improve reliability, energy efficiency, and security
  •  Implement critical operational processes
  • Avoid common causes of downtime
  • Create and manage vital documentation and procedures
  • Navigate international standards and integrate them into your operations

A Premium Learning Experience

Most professionals experience just a handful of data centres over their careers. Our instructors visit new sites monthly, bringing unmatched practical experience into the classroom. You’ll receive up-to-date knowledge on global standards (US, UK, European, and others) and how to apply them effectively.

DCOM is continually updated to reflect the latest in data centre standards and best practices. Our instructors are also active contributors to the global committees that shape these standards.

Who Should Attend?

This course is ideal for:

  • IT Managers and Directors
  • Data Centre Managers and Directors
  • Facilities Management
  • Certification & Recognition

After completing the course and passing the exam, you’ll receive:

  • The DCOM Certificate
  • The right to use the DCOM Logo and Designation after your name (valid for 3 years)

To maintain certification, participants must complete a renewal exam and maintain an active course subscription. Reminders are issued before expiration.

Course Content Overview

Course Modules

  • Introduction to Data Centre Operations Management
  • Accepting a New Data Centre: Documentation, commissioning, and testing
  • Operational Information & Parameters
  • Operations Management: Housekeeping, checklists, PPM, service contracts
  • Event Management: Monitoring, incident logs, recovery planning
  • Product Lifecycle Management
  • Incident Management: Alarm systems and incident documentation
  • Change Management: Policies and approval procedures
  • Asset & Configuration Management
  • Capacity Management: Monitoring and forecasting
  • Health & Safety Management: Risk assessments and safety protocols
  • Availability Management: Planning for resilience and disaster recovery
  • Security & Fire Management
  • Energy & Resource Management: Metrics, audits, and efficiency
  • Cost Management: Budgeting, financial planning, cost control
  • Customer Management
  • Supplier Management
  • Data Centre Strategy: Aligning operational capability with business goals

Level: Introduction | Duration: 2 Day

Ready to Elevate Your Operations?

Master the essentials of data centre management with practical tools and globally recognized standards. Join industry professionals in this two-day course and take the first step toward more reliable, efficient, and secure data centre operations.

Investment: $2,330

Includes: Certificate + DCOM Logo & Designation

Register