This intensive three-day programme offers a highly interactive learning experience designed to introduce participants to the fundamental principles, concepts, and benefits of Lean Thinking. Emphasizing the significance of both technical tools and soft skills essential for successful project execution and continuous improvement, this course equips participants to actively apply Lean methodologies in their work environments.

Course Objectives:

Upon completion of the programme, participants will:

• Gain a deeper understanding of the Lean tool-kit and its practical application.
• Recognize the critical role of Change Management techniques in ensuring sustainable improvements.
• Demonstrate proficiency in implementing Lean concepts such as 5S and Visual Management, optimizing process flow, and facilitating Kaizen Rapid Improvement Events.
• Ideally, bring an identified process problem or project to apply the learning directly in practical syndicate exercises.

Certification Opportunity:

Participants are prepared to pursue Lean Practitioner certification through the British Quality Foundation, aligning with the course framework specifically designed for certification requirements.

Programme Content:

• Understanding Lean Principles and Concepts:
  • Defining Critical to Quality Customer Requirements (CTQs) and stakeholder expectations.
  • Establishing relevant process measures and identifying moments of truth using the Kano model.
  • Creating Process and Value Stream maps, supplemented by Spaghetti diagrams.
  • Differentiating Value-Add from Non-Value-Add activities.
  • Utilizing Control Charts and visual displays to manage process variation.
  • Developing Visual Management systems to enhance operational transparency.
• Optimizing Process Flow:
  • Stabilizing processes and minimizing Non-Value-Add activities.
  • Applying 5S methodologies and conducting Waste Walks to eliminate inefficiencies.
  • Analyzing waste from the customer’s perspective and addressing bottlenecks with the Theory of Constraints.
  • Implementing Heijunka to level production and exploring opportunities for Just in Time and Kanban systems.
  • Improving workplace layout to enhance workflow efficiency.
• Fostering Effective Teamwork:
  • Defining essential team roles for Lean environments.
  • Enhancing communication through effective team briefings.
  • Ensuring real-time updates with up-to-date Visual Management practices.
• Leading Improvement Activities:
  • Identifying, prioritizing, and scoping improvement projects.
  • Following structured methodologies like DMAIC (Define, Measure, Analyze, Improve, Control) or PDCA (Plan, Do, Check, Act).
  • Planning and executing Kaizen Rapid Improvement Events.
  • Assessing and managing project risks effectively.
  • Developing and maintaining Storyboards/A3s to track progress and outcomes.
  • Ensuring stakeholder engagement and buy-in through effective communication.
  • Implementing robust Control Plans to sustain improvements.

Supporting Materials:

Participants receive a comprehensive support package including wire-bound copies of presentation slides, the ‘Go Lean’ reference book, and a complementary pocket guide to reinforce learning and application.

This programme equips participants with the knowledge, skills, and certification readiness to drive Lean transformation and continuous improvement within their organizations effectively.