In the DCOM Data Centre Operations Management Course, you will learn the best practices for managing and operating a data centre. This course provides comprehensive instruction on the necessary documentation, policies, and procedures to ensure smooth and efficient operations.

The curriculum includes in-depth coverage of EN50600-3-1, the only data centre standard that thoroughly addresses operations and management, along with additional essential topics.

Upon completing the DCOM Data Centre Operations Management Course and passing the exam, you will be awarded a certificate and granted the right to use the DCOM logo and the DCOM designation after your name for the validity period of the certificate.

Course Overview

The DCOM Data Centre Operations Management Course teaches best practices for managing and operating a data centre. You will learn about essential documentation, policies, and procedures needed to ensure smooth facility operations. The course covers EN50600-3-1, the only data centre standard that thoroughly discusses operations and management, along with additional critical topics.

Based on Real Experience

Gain insights from our consultant’s extensive experience in auditing hundreds of data centres worldwide. This course, the first of its kind, remains unique in the industry. While others may offer similar courses, they lack the depth of content found in the DCOM Data Centre Operations Management Course. Learn how to enhance your data centre’s availability and reduce costs.

What Will You Learn?

This comprehensive course will teach you how to manage your data centre to improve reliability, security, and energy efficiency. It covers critical “must-have” processes to help you avoid common failures and manage your data centre effectively.

Simply the Best Learning Experience

Many data centre managers experience only a few facilities in their careers, while our instructors visit new facilities every month. If you have questions, they have answers. This course includes detailed information and exercises to help you understand energy efficiency, capacity management, and more. Our instructors are experienced consultants who provide practical insights.

The course is continuously updated, explaining the relevance of US, UK, European, and international standards and how to apply them. Our instructors actively participate in committees developing these standards.

Who Should Take This Course?

• IT managers and directors
• Data centre managers and directors
• Facilities managers

Get Certified – Certificate and Logo

Upon completing the course and passing the exam, you will receive a certificate and the right to use the DCOM logo and designation for three years. To renew certification, you must take a renewal exam and maintain course subscription. A reminder will be sent before your certificate expires.

Course Content

• Introduction to Data Centre Operations Management (DCOM)
  • Importance and standards
• Accepting a New Data Centre
  • Documentation, commissioning, and acceptance testing
• Operational Information and Parameters
  • Documentation of operational parameters
• Operations Management
  • Housekeeping, checklists, PPM, and service contracts
• Event Management
  • Monitoring, incident recording, and recovery plans
• Product Lifecycle Management
  • Infrastructure renewal and recycling considerations
• Incident Management
  • Alarm communication and incident recording
• Change Management
  • Structuring change control processes
• Asset and Configuration Management
  • Asset registers and documentation maintenance
• Capacity Management
  • Monitoring and forecasting capacity requirements
• Health and Safety Management
  • Policies, risk assessments, and hazard management
• Availability Management
  • Preventing data centre failures and disaster recovery
• Security and Fire Management
  • Security risk assessments and fire management strategies
• Energy and Resource Management
  • Energy metrics, savings, and efficiency improvement
• Cost Management
  • Budgeting, forecasting, and cost management
• Customer Management
  • Managing customer obligations and communications
• Supplier Management
  • Monitoring supplier conformance and obligations
• Data Centre Strategy
  • Aligning capabilities with user and owner needs and using KPIs for improvement